The terms and conditions set forth below are a legal agreement between you (the Client) and The PC Crew. These terms and conditions shall apply to all goods and services supplied to the Client by The PC Crew.<\/p>\n\n\n\n
By accessing these terms and conditions, browsing this website, the Client acknowledges that they have read, understood and agree with the terms and conditions stated including exclusions and disclaimers in respect of liability and loss arising from the supply of goods and services to you the Client.<\/p>\n\n\n\n
These terms and conditions do not affect the Clients statutory rights.<\/p>\n\n\n\n
By commissioning The PC Crew, you are entering into a contract with us. The following terms and conditions set forth are our obligations to you and what you are agreeing to.<\/p>\n\n\n\n
In these terms and conditions, references such as \u201cour\u201d, \u201cwe\u201d, \u201cus\u201d and \u201ctheir\u201d refers to The PC Crew.<\/p>\n\n\n\n
The use of headings in these terms and conditions is for convenience only and shall not affect the interpretation of the terms and conditions under the headings.<\/p>\n\n\n\n
Authorisation<\/strong><\/p>\n\n\n\n By commissioning The PC Crew, the Client authorises the inspection and evaluation of the equipment to determine the nature of the repairs required and provide an estimate of repair cost and the timescale involved. In some circumstances, The PC Crew will charge for an evaluation, this will be agreed prior to commencement.<\/p>\n\n\n\n The PC Crew when commissioned to carry out repairs also have the necessary permission from the Client to replace components with new or used devices of a similar or better design and capability.<\/p>\n\n\n\n The Client also authorises The PC Crew, its employees and agents to receive and transport equipment to and from the Client\u2019s premises to the offices of The PC Crew.<\/p>\n\n\n\n Repair Order Process<\/strong><\/p>\n\n\n\n To process your equipment repair request we require the following information as a minimum:<\/p>\n\n\n\n Name Computer passwords<\/strong><\/p>\n\n\n\n We may use your details for marketing purposes however, we will not pass your details to any third party. Client Legal Right<\/strong><\/p>\n\n\n\n The Client is the legal owner of the computer equipment handed over to The PC Crew for repairs. It is also acknowledged that all data stored on the computer equipment is the Client\u2019s property however The PC Crew may have a requirement to access this data, by entering this agreement you are allowing The PC Crew access to your data files.<\/p>\n\n\n\n Payment<\/strong><\/p>\n\n\n\n Payment including VAT is due in full upon completion of a successful repair, prior to the release of the equipment whether shipped to the Client\u2019s address or picked up from The PC Crew place of business unless by special previous arrangement.<\/p>\n\n\n\n If credit terms are approved, payment in full must be made within the written specified time from the date of the invoice. Beyond that, we have the right to add an additional 5% penalty of the total invoice for each week of non-payment.<\/p>\n\n\n\n Overdue payments may place the Client on credit hold. This means no further services, repairs or equipment will be supplied or made available to the Client until all previous payments are paid in full. The PC Crew may at its discretion withdraw credit facilities at any time if the Client is found to be in breach of these terms and conditions.<\/p>\n\n\n\n We will accept payment by cash, cheque, bank transfer and all major credit and debit cards. Refunds can be by cheque or refunded to the credit or debit card used when paying for the service or repair.<\/p>\n\n\n\n In circumstances when goods are supplied, you will only own these goods when payment in full is received.<\/p>\n\n\n\n All computers, computer parts, hardware, and software that need to be specially ordered may be paid for in advance.<\/p>\n\n\n\n Estimate for Repairs<\/strong><\/p>\n\n\n\n Upon initial inspection of the equipment, a verbal estimate will be provided for the necessary repairs. Please specify if you require this in writing. All quotes and any subsequent charges are subject to VAT at the current rate and in sterling. The repair estimate is a guide only and may be subject to change. We will endeavour to advise of any changes to the estimate however we reserve the right to proceed wherever the estimate isn\u2019t subject to more than 30% increase.<\/p>\n\n\n\n The acceptance of an estimate or quotation for a service or repairs and instruction to proceed by the Client either verbally by telephone or in person, or in writing (including email) shall be deemed acceptance of these terms and conditions.<\/p>\n\n\n\n
Email
Address
Landline contact number and\/or
Mobile contact number<\/p>\n\n\n\n
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