Customer Reviews image

CUSTOMER REVIEWS

Anne W.
Anne W.
1697110617
I am SO impressed by these guys! When my four-year-old iMac refused to work on Monday, I gave them a call and dropped it off - picked it up today (Thursday), having been kept informed throughout as they fitted a new hard drive (including the cost - very reasonable!). I've now plugged it in, and was off and running again immediately - and considerably faster than before! Very highly recommended, and a lovely team to deal with.
Alan W.
Alan W.
1693223628
Great team great service 👌👍👍
David R.
David R.
1691352027
They do the job, don't make you feel stupid about your computer, excellent and very friendly, what more can you ask for.
Katherine P.
Katherine P.
1690288065
Took my sons gaming PC here to be fixed and they sorted it out within a day. Really good efficient service at a reasonable price. Highly recommended.
Michael L.
Michael L.
1690231130
The PC Crew did a great repair job. My 10 year old Laptop is better than ever, faster and with no loss of software or programmes. I was kept informed at every stage of the repair. The cost was very reasonable and economical. I can certainly recommend The PC Crew.
Joseph W.
Joseph W.
1682457705
These guys were brilliant!I had a Laptop stop working, no idea what was wrong, tried all the online fixes and nothing was helping. These guys diagnosed and sorted the problem.I had a laptop that was useless to me and ready to be thrown away. These guys fixed the problem and now I'm writing the review on said laptop, after a week of working on it.They have a really friendly team and I was getting updates on the progress as it was made. Highly recommend!!!
Dave C.
Dave C.
1680114124
I took one of our iMacs to have its fusion drive swaped out with a SSCD. Did a great job and I Know the iMacs are a bit tricy to do.Its like having a new iMack Great job very happy with the time, communication, cost and service thanks PC Crew
bhikkubodhi
bhikkubodhi
1679047902
Excellent experience with a repair. Customer service levels very good. Clear explanations. Would thoroughly recommend.
Honor W.
Honor W.
1677766586
Once again PC Crew to the rescue! They always provide an excellent service, and keep you informed of any works required! Lovely Customer Sevice and Support.
Sarah G.
Sarah G.
1673112079
Excellent service. Quick and very good communication.
David M.
David M.
1669347861
Brilliant guys. First class job. Fast and cost effective
Nick B.
Nick B.
1668427694
I've been getting top service from this company for 8+ years. Really outstanding...; Always on hand with great, practical recommendations and always great value for money. Highly recommended.
Alan C.
Alan C.
1665141154
These guys are great. I run an IT business down south myself so know what I am talking about. They have done some work for me on a number of occasions to a very high standard both the quality of work and the communication is exceptionally good.
Paul M.
Paul M.
1659031341
Very helpfull
Richard Alan S.
Richard Alan S.
1658231414
Knowledgeable, courteous and efficient service/personnel to repair my nearly 5 year old very slow operating laptop.
Emma B.
Emma B.
1657716282
Quick service from a friendly team. Thank you again! 😊
Michael F.
Michael F.
1657525160
Excellent service. Highly recommend.
Anne J.
Anne J.
1657114062
Did exactly what they promised to do in a timely fashion. Excellent communication every step of the way.
Matt S
Matt S
1656597702
Sarah B.
Sarah B.
1655918953
Excellent and efficient service. Would highly recommend.
Julie C.
Julie C.
1654065313
Fabulous company with excellent customer service. Highly recommend.
Leo L.
Leo L.
1653141798
I had problems with Microsoft Flight Simulator, both Chris & Eddie soon had a solution. Along with building a new computer to take MSFS, they also programmed my joystick and throttle, setting up the whole of the system.The result is fantastic, great speed and graphics, I am now flying around the world on cloud nine.Thanks to the PC Crew
Amy L.
Amy L.
1651825753
Many thanks to the PC Crew! Successfully repaired the hinge to my son's laptop screen after it had a heavy tumble down the school stairs!Friendly, professional and efficient - would definitely use them again for my computer needs!
Sharon I.
Sharon I.
1651660418
First time using PC Crew and can highly recommend. They very quickly and efficiently fixed my sons laptop. Kept update with progress and solution. All in all fantastic service, thank you!
maggie R.
maggie R.
1650821971
Thank to the PC Crew in Wetherby. I now have my laptop back. It has a new battery, the port plug for the power plug is fixed & I have have had a SSD fitted . I am so happy. My laptop is so much faster. Thanks to the lovely guys.I can highly recommend you service
Tony D.
Tony D.
1650705167
Cameron K.
Cameron K.
1648628809
Although not able to help me at the time, I was given very helpful and honest advice.Also, since mine was faulty, the nice guy there even lent me a mouse until the problem was solved.(I, er, really should return it 🙏🏽)
alba M.
alba M.
1648235487
Richard B.
Richard B.
1647512930
Speedy and efficient, excellent service.
Mike S.
Mike S.
1642619695
Contacted PC Crew when my laptop slowed down, left it with them for a SSD upgrade which they recommended. Laptop returned with a new lease of life. Professional, friendly and reasonably priced. Any further IT issues - PC Crew will be my first stop.
Richard L.
Richard L.
1642526549
Bought a new work pc and the service was fantastic, great price, fast delivery and friendly service.Would highly recommend. 5 *'s
Matt W.
Matt W.
1640874883
Andrew W.
Andrew W.
1639242465
Great price for a very personalised and professional service
Pete S.
Pete S.
1638984175
They brought a laptop back from the dead for me. Their communication throughout the diagnosis and repairs were excellent.
Dave
Dave
1638277675
Great service, could have asked for better!
Linda H.
Linda H.
1637409497
Excellent service. Laptop repaired at a very reasonable price. Thank you PC Crew
Adam S.
Adam S.
1632520924
Needed a new motherboard and CPU to give my pc a boost and make it Windows 11 compatible. Gave good options for the upgrade along with advice on alternatives. once the parts had arrived they were fitted and tested the same day. Upon returning my pc there were less USB ports than prior to the upgrade, when i queried this they ordered and fitted a 4 port USB card at no charge. Excellent service all round and will definitely use them again when i need any work done on my PC
hank11ish
hank11ish
1631462676
Fabulous group of people. Very approachable and helpful on all IT matters. Can't recommend highly enough. Happy to know that there is IT assistance at the end of the phone line!!
Kelly T.
Kelly T.
1630079837
Just collected my previously old, beaten up and slowwwww laptop from the PC crew. Not any longer - it’s shiny, fast and much much happier!!! The speed at which you supported me, the advice which was incredibly helpful and the wonderful service that you have provided has all been second to none. I’m so pleased. 5* service and support - thank you.
Keith H.
Keith H.
1628877436
Excellent timely and courteous service. They said what they were going to do, the price they were going to charge and delivered on time and on budget!
well worth speaking to if you have any PC related problems.
Emma P.
Emma P.
1626959532
Excellent, friendly and quick service today at competitive prices would highly recommend. Thank you 😊
jo C.
jo C.
1625848578
Fantastic experience on a remote session - really helpful and solved so many issues I had very simply and its already made such a difference. As a small business owner I will definitely use again and totally recommend.
frances S.
frances S.
1625647433
Great service family run top class
Lise S.
Lise S.
1620231673
MacBook saviours

My 9 year old decided to spill juice over my lovely MacBook Air… I contacted the lovely people at PC Crew and dropped it off the next day. Have to say service was exceptional!! Kept me on the loop with repairs and the overall cost was extremely reasonable

Would happily recommend to anyone who needs computer assistance

Thank you so much!!! 😊😊
Honor W.
Honor W.
1619625750
Excellent professional service. Great quick service by very helpful and knowledgable staff. Laptop left for repair on Wed morning and collected Wed afternoon. Very competitive prices for the service they provide.
Tracy J.
Tracy J.
1615655944
Efficient, professional, friendly, excellent value and service.
Gary B.
Gary B.
1615562840
A great service, friendly, helpful staff. Had to hand over my self build PC after my hands and eyesight wouldn't do the job. Between Richard and Workshop Jack, they did a superb job in a day and a half. Cannot rate them highly enough, always great work by them. Thank you, guys.
Robert G.
Robert G.
1613755008
Incredibly good service.
Replacing the battery on an I-Phone 7 was carried out in no time.
Covid secure on-line booking meaning your in and out in a jiffy and keeping everyone safe and secure.
Mervyn D.
Mervyn D.
1613746707
Easy to book in. Friendly staff and excellent service. Very happy with the experience. PC repaired and working.
John P.
John P.
1611687214
Despite the combination of Xmas holidays, heavy snow and Covid19 - PC Crew sourced the parts, fixed and then delivered a non-standard piece of IT kit - bang on time and with a very fair price too. Trust the experts!
patricia
patricia
1611339685
Brilliant service, very friendly and efficient, also covid aware. Would recommend to anyone, thanks
Ben R.
Ben R.
1608724745
Recently broke an expensive laptopn screen and they fixed it perfectly at a reasonably low cost, nice people too
Michael S.
Michael S.
1608644547
Over the years I have had a few tech people look after me when things go wrong with my computer. you know the feeling when it's ready for going through the window, as it takes for ever to do anything. They have always done what they can but I've always ended up buying a new computer because what they did left me disappointed.

That is until now!! The PC crew have made not one but two of my computers like new again. I am over the moon. I don't leave reviews as a rule but feel so happy with the speed (and battery life I didn't even realize they resolved) that I felt an urge to do so.

Thank you so much I couldn't be happier with your quality of work and service
Mark Y.
Mark Y.
1606733531
Chris and his team have just upgraded the hard drives on 2 laptops , the new SSD drives have made a massive improvement to speed and performance. The cost was well worth it.
Paul R.
Paul R.
1605809292
If there were more superlatives to pick from I would use them!!Excellent service from the PC Crew, Richard was great with me and the upgrade I requested was completed within 24 hours..... Once again, fantastic!
Natasha B.
Natasha B.
1600783730
Recently had my ipad fixed with the pc crew. They were very friendly kept me updated on each step and very reasonable priced. If I have another issue I shall definitely be using them again.
Richard K.
Richard K.
1597765896
Needed a new battery for iPhone 6s as the phone was fine, just battery died quickly.

Apple said they couldn’t do it as there was a small crack at the bottom of the screen so would be £145 for new screen and £45 for battery.

Best to upgrade.

Took it to PC Crew and they said there method was different but if screen did need replacing it would still be a lot cheaper than Apple quoted.

Perfect service from Richard and Jack.
Thank you for this and a great price.
Rashel A.
Rashel A.
1597584548
A fast, quality service of replacing my sons I phone screen. Thank you 😊
Tom J.
Tom J.
1595862670
Excellent advice and high quality service.
Richard M.
Richard M.
1595461953
Fast, friendly service
Michael A.
Michael A.
1585822859
Speedy and efficient service. They managed to get all my data from a very old PC (which had stopped working entirely) using an external hard drive; highly recommended.
Myke M.
Myke M.
1585409127
Always friendly and helpful. Recently bought a refurbished PC for my mum without seeing it! They did exactly what they said they would do and the PC is exactly what I asked for. Many thanks 👍
Pops A.
Pops A.
1585017652
Helpful, friendly service. Helped me replace an internal battery in my laptop. Definitely the place to go if you need any help with your PCs.
Mary S.
Mary S.
1581102457
Very helpful, pleased with the results.
Jeff S.
Jeff S.
1571935482
Many thanks to Richard, Chris and the team for prompt and knowledgeable 5 star service in upgrading my PC from Windows 7 to Windows 10. They have retained most of my main functions in my recognisable formats and familiar icons as they were before so I can find my way around Windows 10 much easier. Highly recommended.
Julie M.
Julie M.
1571859944
I first brought a broken laptop to the pc crew and they spent lots of time explaining the options. I was so impressed with how generous they were with their knowledge and liked the reassurance of face to face contact. In the end we decided to go for a new desktop Jack talked us through the process. We bought all the separate components as advised and then arranged a build day. My daughter went in to build the desktop with Jack. She was thrilled with the whole process and being able to tell friends- I built my own PC! I think this is such an amazing skill to share and teaches us all about technology. Thank you for your time and skills and help. We would highly recommend the PC crew to everyone.
Richie T.
Richie T.
1568725497
my laptop was fixed and updated by pc crew and it now runs like new . I previously used a pc repair shop in York who returned it to me half fixed but still broken . pc crew discovered the problem and had it running perfectly in no time.
Mark W.
Mark W.
1567537705
Used them a number of times, very helpful and reasonably priced. Fast efficient service.
Ursula M.
Ursula M.
1565371626
Excellent service and advice, with prompt delivery of a much improved computer. Great value too!
Steve P.
Steve P.
1562263598
Fantastic service. Fitted a new screen within a few hours of me taking the laptop in and got it back the same day. They clearly know what they are doing and are very pleasant to deal with.
Peter S.
Peter S.
1560613273
Had my laptop upgraded with an SSD drive and more memory - Great service and reasonably priced - definitely recommend.
Clare-Marie C.
Clare-Marie C.
1560509888
Chris and the team have provided our family with a friendly but first-class service and advice, for all of our techy needs! My elderly mum has used them too and Chris always recommends only what’s needed to suit each homes needs, lifestyle and budget. An honest, quality, local business I wouldn’t hesitate to recommend!
Sarah S.
Sarah S.
1559920542
I am really pleased with the service from the PC Crew. I have taken a few iPhones and iPad screens to be replaced and they were very efficient and friendly.
I hope I don’t need to visit them again anytime soon but I would definitely recommend them to anyone who does.
Dan R.
Dan R.
1559752986
We have always received excellent service from the PC crew, would highly recommend them! Brilliant advice on laptops, apple devices, internet problems etc.
Ed C.
Ed C.
1559752546
I have used The PC Crew for the last 5 years to host emails and perform general maintenance of our ever-growing family tech devices. More recently they helped my son with his home built gaming PC. The advice and support was superb. Always professional and proactive and I would recommend them to anyone.
Kate B.
Kate B.
1559749990
PC Crew have always been very efficient and helpful when they have done any work on our families laptops and Apple devices. I wouldn’t hesitate to recommend them.
Derek R.
Derek R.
1559749529
Bought my last lap top from the PC Crew. Follow-up and support has always been quick & good.
Martin E.
Martin E.
1559748966
Sterling Motors have used the PC Crew for many years now they look after everything from new pc installs, problems with pc's, anti virus always been an excellent and prompt service thank you
ben S.
ben S.
1559747630
Great service nice people, always use high quality parts, would recommend
Sharon L.
Sharon L.
1559746110
Highly recommend The PC Crew, whenever I have any problems with my laptop or iphone they respond quickly and are happy to help. Wouldn't go anywhere else
katesellars72
katesellars72
1559745652
Excellent service every time I’ve been in and that’s a few times lately. Also great web design and good communications thanks !!
Andy B.
Andy B.
1549885777
Big thanks for looking after my mum and dad. Fast service at a fair price. I would highly recommend PC Crew. Thanks
James R.
James R.
1547646181
Great service, I went on recommendation and the prices were fair for what I needed, very professional and prompt.
Jordon N.
Jordon N.
1547156158
Great, fast, friendly service!
Kate S.
Kate S.
1544702518
Excellent service ! Thank you 🙏
Claire C.
Claire C.
1543752052
The efficient way they worked and nothing was too much trouble..thank you!!!
Garry B.
Garry B.
1537866494
New battery for my IPhone 6 - fitted in 15 minutes - great service from The PC Crew
✨✨👍✨✨
Paul W.
Paul W.
1534607348
A big thanks to all especially Jack for his help advice and patience. Excellent customer service with lovely staff. Highly recommended company
Thank you.
Beth F.
Beth F.
1531413018
Big thank you to Jack who repaired my phone screen and a laptop fault! And Richard in reception! Would definitely recommend.
Andrew L.
Andrew L.
1530191567
These guys are great! Friendly service, happy to go the extra mile and good prices too. I've used them for laptop repairs, screen repairs, cabling and installation work and a PC upgrade. I would happily recommend them!
Emma S.
Emma S.
1519839054
I recently had my computer service and the PC Crew went above and beyond what was required. Excellent customer service. Thank you.
Geoff W.
Geoff W.
1516877464
Great service from PC Crew. Jack is particularly helpful, professional and knowledgeable.
Emma C.
Emma C.
1513966217
Fantastic friendly service from start to finish - a very happy son with one upgraded gaming computer. Jacks knowledge of computers was seriously impressive. Thank you so much. I would 100% recommend this company.
Catriona L.
Catriona L.
1511171863
Helpful, friendly and had my laptop back up and running asap. Highly recommended. Thank you!
Paul H.
Paul H.
1510404861
Excellent service
Yticilef N.
Yticilef N.
1509964705
Brilliant service. Problem with laptop sorted ! Thank you. Highly recommend PC Crew.
Colin W.
Colin W.
1502214293
Just wanted to say a massive thank you to The PC Crew at Wetherby both personally and from my business perspective (CPW Chauffeur Services) for doing a fantastic repair job on mi baby (iPhone 6 plus), new screen and earpiece sound is now loud and crystal clear.
Excellent service and value for money.
Highly recommended.
Fiona B.
Fiona B.
1502134918
Jo F.
Jo F.
1502118228
Brilliant service, supplied a new battery for my son's iPhone. Very quick service. Thanks again.
Adrian C.
Adrian C.
1480009041
Steve W.
Steve W.
1476116712
Corrupted SD cards all data rescued, total life saver as they had work pictures I could never replace

PC with virus also fixed

Fantastic same day service within 3 hours and great price

Highly recommend them
Kirstie W.
Kirstie W.
1463476659
such a fantastic, reasonably priced and super speedy service. I'll definitely be using the PC Crew again.
Nicky W.
Nicky W.
1444284096
Used chris for years, Efficent and always a great service
Catherine S.
Catherine S.
1444239968
Vicky B.
Vicky B.
1399493103
Martin A.
Martin A.
1389041931
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