BUSINESS CARE PLAN
Complete worry-free care for your business computers!
The PC Crew Care Plan is the ultimate all-inclusive maintenance plan for your computer and includes security, maintenance, prevention, backup, and remote assistance* so most of the time you won’t even need to leave your house when you have an IT issue. Here is what’s included:
Professional anti-virus
Award-winning, professional antivirus software, fully updated protecting your system from all forms of viruses, adware, malware, hackers, ransomware and key loggers.
Remote assistance*
Remote sessions included to resolve minor niggles/software problems often saving the need for a visit.
Automatic cloud backup
Quickly restore your business data in the event of theft or system crash.
Ongoing Automated Maintenance
State-of-the-art software performs daily, weekly, and monthly scans, keeping your machine running smoothly.
Patch Management
Automated management of all your Windows updates. Keeps your device security fully up-to-date.
Email and Phone Support
Inclusive advice and support by email.
Discounted workshop
repairs and visits
10% discount on all other repairs**
*Remote sessions – Sessions designed to resolve minor technical issues. Up to 1-day turnaround. Fair usage applies.
** Discount on out of care plan workshop repairs, services, and visits. Excludes ANY Hardware, software or new computer sales. Please click here for terms and conditions.
How it works
All the magic happens following the installation of our RMM tool. The Remote Monitoring and Management (RMM) tool is used for managing your computer remotely. This tool allows us to perform a multitude of tasks to keep your device running safely and smoothly. The 5 main roles are:
1
Real-time remote monitoring and alerts:
The tool monitors the health and performance of your devices, and we are alerted before they become disruptive problems.
2
Behind-the-scenes remote maintenance and remediation:
The RMM tool allows us to deploy software, manage updates, run scripts.
3
Automating routine IT management:
The tool automates a wide variety of common IT tasks running them at regular intervals.
4
Remote tools:
Allows us to remotely connect to your device to fix ad-hoc issues you may be experiencing (with your permission).
5
Anti-Virus Management:
Deploys and maintains the professional antivirus protection.
Home User Care Plan
We offer a care plan specifically with home users in mind providing a simpler maintenance plan.
Please note that the home user care plan is not available to businesses. If you are a home user please visit our home user care plan page.
All for only £12.50 per month
for the first computer and £7.50 for each additional device. (Prices ex. VAT)
